The impact of sentiment analysis from user on Facebook to enhanced the service quality

Facebook's influence on the modern social media platform is undoubtedly enormous. While it has gotten a backlash for its inability to control over important affairs, there are still many questions regarding people's perception of Facebook and their sentiment Facebook. This paper's role in this ongoing debate give glimpse recent times. By collecting samples data from Top Page, paper hopes represent significant amount aspirations towards company. processing with tool construct model out analyzer helps determine sentiment, can deduce 600-comment worth processed data. The results 600 sampled comments concluded that sentiments 41.50% negative comments, 22.83% neutral 35.67% positive comments.